Data Collection and Protection 

How will Northeastern University London manage malicious reports? 

If a report is found to be malicious or vexatious, such reports will be addressed under existing student and staff procedures. 

What do you do with the information gathered from anonymous reports? 

Northeastern University London will collate a record of all incidents reported, their progression and outcomes, maintaining confidentiality of people involved in the reported cases. A report will be written looking at types of incidents, trends and potential enhancements opportunities.  The reports will be reviewed by the University’s Executive Committee. 

How secure is the data and information sent through the system? 

Data held on Report & Support is GDPR compliant and further information about how data is collected and stored is outlined in the Privacy Notice. The system has been security tested by both the developer, Culture Shift, and by Northeastern University London.  

How long is data sorted on the system? 

We will only retain personal data for as long as necessary to fulfil purposes we collected it for. We will keep records of reports one year from case closure on the Report + Support system as outlined in the Privacy Notice. All personal data will be kept according to the Data Protection Policy, Data Retention Schedule. The data provided in your report will be held by the University for 6 years. 

Who are the administrators on the system? 

  • Jas Verdi, Director of Student Engagement - submissions relating to students 
  • Caroline Evans, Head of Student Support - submissions relating to students 
  • Caroline Ward, HR Director - submissions relating to staff 
  • Sheena Van Der Merwe - all submissions 

 

There are two ways you can tell us what happened