How secure is the data and information sent through the system?
The data collection and handling processes of Report + Support are compliant with General Data Protection Regulation (GDPR). The system has been security tested by both the system developer, Culture Shift, and by specialists at Northeastern University London.
How long is data sorted on the system?
The University will only retain personal data for as long as necessary to fulfil purposes we collected it for. We will keep records of reports one year from case closure on the Report + Support system as outlined in the Privacy Notice. All personal data will be kept according to the Data Protection Policy. The data provided in your report will be held by the University for 6 years.
Who are the administrators on the system?
- Caroline Evans, Head of Student Support - submissions relating to students
- Caroline Ward, HR Director - submissions relating to staff
- Sheena Van Der Merwe, Senior Director of Resourcing and Operations - all submissions