We recognise the value that specialist organisations provide for those affected by unacceptable behaviour, violence and harassment.

Please find a list of national services below that you or someone you are close to may wish to access
  • Citizens Advice provides some information if you’re being bullied or harassed at work
  • The Samaritans provide emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland. Call 116 123, 24 hours a day, 365 days a year.
  • Tell Mama measure anti-Muslim hate crimes and harassment
  • Stop Hate UK offer support to victims of hate crime
  • Mermaids have been helping gender-diverse kids, young people and their families since 1995
  • The Havens specialist support for people who have been raped or sexually assaulted. For urgent advice and appointments, please call 020 3299 6900. 
  • Solace provides advice and support for women for domestic abuse and sexual violence. 
  • Galop is a charity that supports lesbian, gay, bi, trans and queer people affected by sexual and domestic violence. 
  • Changing Faces is the UK’s leading charity for everyone with a scar, mark or condition on their face or body that makes them look different.
  • Survivors UK offer information, support and counselling for men and boys who have been raped or sexually abused. 
  • Mencap is the leading voice of learning disability.
  • Deaf Plus offer a wide range of services to our clients to develop their potential and promote independence and wellbeing.
  • Community Security Trust, a charity that protects British Jews from antisemitism and related threats.
Samaritans provides emotional support to anyone in emotional distress, struggling to cope, or
at risk of suicide.
Their phone line is open 24 hours a day, 365 days a year.
116 123 

The Listening Place is a charity for anyone who, for whatever reason feels life is no longer worth living, can find a place with a warm and open listener who will give them time.
The charity offers ongoing, face-to-face listening appointments can make a real difference to the lives of many people who are feeling suicidal.
Call on 020 3906 7676 9am - 9pm, 7 days a week.

Offers counselling services to students, available via referral through the University. 

Safe Connections – https://northeastlondon.icb.nhs.uk/your-health/mental-health/safe-connections-local-support-for-people-facing-suicide/

These services are for anyone who is feeling at risk of suicide and needs to access support, as well as for people who have an interest in trying to help prevent suicide.
These services are delivered together as Safe Connections by our partners and are in addition to existing crisis lines and local mental health support services (see tabs on the left).
There are five elements:

  1. Safe Connections App: providing a safe, quick and efficient way for local residents to access vital support information, downloadable via QR code or hyperlink.
  2. Community hub: supporting local people who are experiencing suicidal thoughts to access the right service at the right time. You can find more information on - https://www.mindthnr.org.uk/
  3. Community protectors: training local residents to support their communities and offer near-by support for people feeling suicidal.
  4. Bereavement: offering specialist support for those bereaved following a suicide. For more info, contact supportforsuicideloss@mindchwf.org.uk or 0208 525 2337. Make an online referral via the Grief in Pieces Referral Form
  5. Training for professionals: delivering a tailored programme for health and care professionals to help them provide timely suicide interventions

Safe Connections are being provided by a range of partners working collaboratively across north east London, including: Mind, Res Consortium, CPEN Tower Hamlets East London Foundation Trust, North East London Foundation Trust, and NEL CCG.
The services are accessible for people over the age of 18 years living in the following areas in north east London: City and Hackney; Newham, Tower Hamlets, Waltham Forest, Barking and Dagenham, Havering and Redbridge.
Anyone outside of these criteria who tries to access the services will be directed to their relevant services as appropriate.
Mind in Tower Hamlets, Newham and Redbridge delivers high quality mental health and emotional support, talking therapies, advocacy and employment support. We are inclusive and committed to meeting the diverse needs of our community and campaigning to eradicate stigma, discrimination and inequality.

Switchboard is a national LGBTQIA+ support line for anyone in the country. It offers support relating to sexual and gender identity. Call onon 0800 0119 100 10am to 10pm every day or Email on hello@switchboard.lgbt

Orri is a specialist eating disorder clinic offering intensive day treatment and services in person and online. Orri is a privately funded organsiation. To find out more about referrals and the assessment process, find out more by getting in touch with the team on 0203 918 6340. 

Papyrus - https://www.papyrus-uk.org/
If you are having thoughts of suicide or are concerned for a young person who might be, you can contact HOPELINE247 for confidential support and practical advice.
● Call: 0800 068 4141
● Text: 07860039967
● Email: pat@papyrus-uk.org

Opening hours: Line are open 24 hours every day of the year (Weekends and Bank Holidays
included) Their Suicide prevention advisers are ready to support you


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