Student Support and Development
The Student Support and Development team at Northeastern University London offers a wide range of services to assist students in achieving their academic goals while addressing any personal challenges.
How We Can Help:
We provide confidential, non-judgmental support to help students manage issues that may impact their studies. This includes assistance for disabled students and additional support for care leavers or students estranged from their families. Our services also include:
● Support with money management and student loan issues
● Specialist help for additional learning needs
● Guidance for students facing barriers to attendance
To arrange an appointment with a Student Support Adviser, please contact the team at: studentsupport@nulondon.ac.uk.
Mental Health Advisers at Northeastern University London
Our Mental Health Advisers are available to provide practical, one-on-one support to students facing significant mental health challenges. They work with students to help manage a wide range of personal, emotional, and psychological concerns.
How Can Mental Health Advisers Support You?
● Offer advice, information, and guidance to both prospective and current students regarding the mental health support available.
● Provide flexible support through in-person appointments, Zoom meetings, email, or telephone.
● Ensure students receive holistic care by collaborating with the Student Support team and other University departments to meet both pastoral and educational needs.
Additionally, our Mental Health Advisers can connect you with community resources and NHS services for more specialised help, including external counseling referrals.
To arrange an appointment with a Mental Health Adviser, please contact the Student Support team at: studentsupport@nulondon.ac.uk.
Sexual Violence Liaison Officers (SVLO)
Northeastern University London has trained Sexual Violence Liaison Officers (SVLOs). These officers are available to listen to and support students who have experienced sexual violence, whether the incident is recent or occurred in the past.
SVLO Support:
SVLOs provide compassionate, non-judgmental support, allowing you to share as much or as little as you feel comfortable with, at your own pace. They can guide you through the next steps, whether that involves accessing internal or external support services or discussing reporting options.
To make an appointment with an SVLO, contact: svlo@nulondon.ac.uk.
Human Resources at Northeastern University London
The Human Resources (HR) department at Northeastern University London supports staff members in addressing misconduct through both informal resolutions and formal procedures.
Please note, HR can only address incidents involving staff members, not students.
HR also provides assistance with recruitment, training and development, retention, and University policies and procedures.
Report and Support Platform
Northeastern University London offers a Report and Support platform where students and staff can report incidents of bullying, harassment, or sexual misconduct—either anonymously or with their contact details. All reports are followed up by a relevant staff member. Submitting a report does not automatically trigger formal action, but you will be offered support and guidance on how to proceed if you wish to make a formal case.